Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Familia Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Familia Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree
Agree Disagree Strongly
Disagree
Not
Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Partners

NAPA
O'Reilly Auto Parts
Advance Auto Parts
Nationwide Certified Auto Repair Shop
RepairPal Certified
AutoZone
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

OMG KLINT IS AWESOMELY AWESOME ?? I needed my master cylinder replaced on my LEXUS GS, I dropped my car off on my birthday and picked her up in a few hours! KLINT is very honest and has great customer Service! KLINT is so nice he had my car detailed for me for my birthday ? I was clean clean when I picked her up! Thank you again La Familia Automotive! A1 SERVICE quotes-image
, 10/25/2024
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I was nervous to take my car to a new mechanic/shop because I didn't know if I was going to get ripped off or taken advantage of. I found Familia Automotive online and noticed only good things. I even went on YouTube to search them up and found the Ribbon Cutting video! So I decided to give them a shot! Well guys, I found my new auto shop!!! The owner (Klent) is awesome! Super friendly, very upfront, honest and has great communication! Klent, thanks again for taking good care of my wife and I! Super happy we found you guys! See you soon!quotes-image
, 10/23/2024
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